Comprehensive assistance for test ordering, sample collection, and result interpretation
PGD/PGS Collection Kit
Our specialized PGD/PGS collection kits include everything needed for proper specimen collection and shipping for preimplantation genetic testing. Request kits through your account or contact our support team.
Create a provider account to access our online ordering portal, track shipments, and view results.
Register NowDownload test-specific requisition forms and consent documents for all our genetic tests.
View FormsUnsure which test is right? Our genetic counselors can help you select the most appropriate test.
Contact CounselingFrom ordering to results in just a few steps
Choose the appropriate test from our menu or consult with a genetic counselor
Download and complete the requisition form and consent documents
Collect sample using provided kit and ship to our laboratory
Access results via secure portal with interpretation from genetic counselors
Proper specimen collection ensures accurate results
3-5 mL in EDTA tube (purple top). Do not freeze. Store at 2-8°C.
15-30 mL in sterile container. Transport at room temperature.
20 mg tissue in transport media. Do not freeze.
2-4 swabs per patient. Air dry before placing in transport tube.
5-10 cells in PCR tube with lysis buffer. Contact lab for specific instructions.
All samples should be shipped overnight with cold packs.
Common questions about ordering and sample submission
Collection kits can be requested through your online account or by contacting our client services team. Kits are shipped free of charge within Malaysia.
PGT-A results are typically available in 7-10 days. PGT-M requires 4-6 weeks including test design and validation.
Once logged into your account, you can track the status of all orders, including sample receipt, testing progress, and result availability.
Yes, we accept samples from international clients. Please contact our support team for specific shipping instructions and customs requirements.
We accept credit cards, direct bank transfer, and corporate accounts with approved credit terms. Invoicing available for established clients.
Our board-certified genetic counselors are available to discuss results and provide clinical interpretation at no additional charge.
Our dedicated support team is here to help